KING COUNTY, Wash. — On Wednesday, Alaska Airways’ chief working officer launched a video apologizing to prospects for widespread journey points throughout the holidays.
“This vacation season, you skilled a major delay, a missed connection, or extra canceled flights, prolonged time on the tarmac, or maybe a misplaced bag. We fell far wanting the usual of care you will have come to count on from us. This was probably the most troublesome vacation journey season we’ve ever skilled at Alaska, though we each elevated employees and ready further tools to de-ice and hold the snow cleared, we finally didn’t carry out,” Constance von Muehlen stated partly.
Airways have canceled tens of 1000’s of home flights since Christmas due to climate and staffing points as a result of ongoing pandemic.
Alaska stated it has already begun trying into the place enhancements will be made and plans to do higher the subsequent time related challenges come up.
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